University, social media, and student engagement: the challenge of “trust” in organizational communication. A voice from European university researchers to foster inclusion in higher education

Abstract

Since educational institutions have reported higher performances in terms of bothstudents and organizational wellbeing, contemporary academic life has been increasinglyboosting communication in multiple ways. Moreover, the interplay between higher educational context andstudent engagement seems to promote the connection with positive attitudes, which arerequired to facilitate the learning process and critical thinking development.