| Diversification as a Brand Strategy: The Autograph Collection and Hotel Beaux Arts Case Study |
2022 |
TOURISM SYSTEMS AND HOSPITALITY MANAGEMENT |
| Impact of diversity management on organizational performance in hospitality facilities |
2022 |
TOURISM SYSTEMS AND HOSPITALITY MANAGEMENT |
| CUSTOMER TOUCHPOINTS: A FUTURE CHALLENGE FOR TOURISM WITH THE METAVERSE ADVENT
Case Study: Amias in Second Life |
2021 |
TOURISM SYSTEMS AND HOSPITALITY MANAGEMENT |
| DIGITAL TRANSFORMATION AND HOTEL MANAGEMENT:
THE IMPACT OF GUEST RELATION ON REVENUE
‘MyStay’ Case Study: A Customer Experience Management Web App |
2021 |
TOURISM SYSTEMS AND HOSPITALITY MANAGEMENT |
