Six Sigma in small- and medium-sized enterprises: a Black Belt project in the Swedish steel industry
- Autori: Barone, S; Doverholt, T; Errore, A; Lombardo, A
- Anno di pubblicazione: 2014
- Tipologia: Articolo in rivista (Articolo in rivista)
- Parole Chiave: SMEs; small- and medium-sized enterprises; Six Sigma methodology; Black Belt project; Black Belt education
- OA Link: http://hdl.handle.net/10447/97912
Abstract
Many big companies around the world have solid Six Sigma infrastructures and it is easy to find in literature successful case studies. Conversely, small and medium-sized enterprises (SMEs) generally suffer lower attention in the literature. This happens because SMEs have only recently approached the methodology; they have weaker connection with the academia; or they do not rigorously pursue the frameworks. This paper is based on a Six Sigma project in a Swedish medium-sized company that produces steel tubes mainly for hydraulic applications. The project focused on the improvement of warehouse activities related to cutting processes. This Black Belt project was part of a Six Sigma education at the Chalmers University of Technology in Gothenburg. The case study offers the opportunity to discuss general and specific issues that a SME faces in the implementation of the Six Sigma methodology and it contributes to connect academic debate to practical experience in industry.